Cookie Cutters-Grove City, OH (1588 reviews)

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Was just not as easy with my son like normally the workers are.had to change the cut because she messed up a little

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The ladies there are very quiet and not talkative at all makes it to be a little uncomfortable

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The reason I am disappointed in our visit is because my 2 daughters merely got a trim. I had asked for my youngest to have layers in which they gave one layer. My oldest daughter got only a trim maybe just 2 inches- took less than 10 mins. I was appalled at the total cost of my visit. It was almost $80 for my kids to get their hair trimmed with 1 wash. I also bought a hair brush that was $15 but I still could not believe I paid so much for so little. I could have paid the same amount and took them to a salon in which was the same price and had their hair styled afterwards, but I opted to come to cookie cutters bc I thought I would save money with it being a kids cut. I understand inflation but I couldn't even afford to leave more than a $5 tip for 2 different ladies that cut my kids hair because our ending balance was too high. I would expect prices like this at an adult salon but not for children's cuts. This is not a reflection on the stylist or their skills, however I should have told the stylist that cut my daughters hair for more layers since I don't really feel she did as I had asked. That is on me for not speaking up. Overall, I am just let down at the pricing, it is just too expensive, period.

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I scheduled my appointment with another stylist and no one said anything. The haircut was just what we asked for and she was very friendly. However no one said anything to me about the stylist that I scheduled with.

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I wasn’t even acknowledged when I walked in and someone finally did 15 minutes later. Place is dirty.

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The stylist gave my son a good haircut, but she wasn’t very patient or gentle with my child. He was a little tired & a little whiny, which happens with children sometimes. He said it hurt (I know it probably didn’t) but the stylist in turn said, “I know it doesn’t hurt, I’ve done 2 hair cuts before you and neither of them said it hurt or whined about it... I think you’re fibbing.” As she continues to grab his head and pull it back and not being gentle at all. Then in turn asked him if he was tired because he was being so whiny. Her patience and manners were terrible with my son! This is the first time I’ve ever had a bad experience with a stylist at cookie cutters. I will continue to take my son here because normally the atmosphere is great & the services given are also great. But I will make sure I do not get this stylist again! Alex is our favorite, very gently and patient. At my mistake I booked the apt on a day he wasn’t there.