Cookie Cutters-Grove City, OH (1588 reviews)

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I about popped this hair dude in his mouth. First cocking a additude when we come in. I mention shes autistic and certain sounds and emotions will trigger her. Soon as hes done brushing her hair he goes okay I need one of you to to stand in front of her and hold her head down. I nearly wanted to strangle him, I'm like excuse me? That's not going to work I told you she has a sensory disorder so he trys holding her head and and she loses it and he just rolls his eyes and goes well it wont be even. Every time we have gone and the girls do it they are so gentle and kind with her she never has an issue. Then he only cuts like half and inch off not doing at all what I ask and then everytime she pulls away he cocks a major additude about it. I am fuming

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The hair stylist we had was not very friendly and did not really engage with our family during our visit. She made some negative nasty remarks about my son having matted hair in the back. He’s only 1 year old and this is his second hair cut. He was crying toward the end because she was holding his head down and buzzing the sides. He has red marks even an hour after his appointment. Definitely will not return. Not a pleasant experience with this particular staff..

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Upon returning home, I noticed immediately how choppy and uneven Piper's hair cut was. I actually had to fix her bangs because they were uneven and pieces were still in her face. it looks like her hair was put in a pony tail and chopped off with no other adjustments. My partner who took her in said the stylist seemed apathetic and uninterested during the appointment.

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I have already reached out to cookie cutters about my bad experience.

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So, after leaving Cookie Cutters and my son's hair drying after it was cut with scissors, this is what his hair looks like. You can see every spot his hair was cut with scissors, like it was chopped in layers with a pair of clippers. This is the worst I've ever had his hair cut at a Cookie Cutters. Not only did I pay $20, that's a kids cut with a tip, but now I have to pay someone else to fix it. I came to the Grove City location after numerous issues with the Hilliard staff arguing with me everytime I'd take my son in for a haircut, I thought maybe the issues I had were just with the staff at Hilliard. Well, it just seems to be the quality of the stylists you employ. We will not be back to any of your locations.

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His hair cut is absolutely awful, I am wanting to get it fixed.