Clean Cut Barbershop - Jefferson (963 reviews)

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Pricing is not posted anywhere, whats the price for a haircut and for a beard trim? Got some razorburn that I wasn't happy about. Didn't recognize anyone while I was there, turnover must be terrible. Not sure if that is a reflection of ownership/manager or not.

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I was referred to visit clean-cut a couple of years ago by my oldest son who lived in Columbia Missouri at the time. The main reason I like going to Clean cut is because of the punch card and the one free beer per visit. The younger kids also would also get a snack and juice or soda. We got our haircut last night and when we finished we were told that your company would no longer be using the punch cards. I was also told that the beer that I had during my visit was going to be added to the bill. I at first thought that was strange because I had always had a beer before my haircut in the past and I had never been charged. Then I thought maybe I didn't understand that free beer wasn't a part of your companies enticing customer service policies and I had been making a mistake these last couple of years. However, I later remembered that I had been told on many occasions by the employees during past appointments that a complimentary beer was always a part of the service. So I figured that since the company got rid of the punch cards it must have gotten rid of the complimentary beer. Clean-cut service is great but the location of the building isn't close to my work or my home. The punch card and free beer were my motivation to return and continue using the service. There are much closer barbershops in my area so continuing to go to a clean-cut barbershop might have run its course.

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I’ve had my haircut here at least 15 times and this haircut was disappointing. My beard and sideburns were tapered so badly I had to shave my beard to make it appear even. The woman cutting my hair was very pleasant and entertained great conversation. Overall, this was the worst haircut I’ve had since retiring from the Army.

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Stylist need to allow more time for customer appointments, I arrived 4 min late for my appointment due to traffic and was unable to receive services that were scheduled for my appointment. I was scheduled to get a haircut and shampoo in a 30 min time slot, that should have been plenty of time for both, however my stylist informed me that due to her next appointment already being there that there would not be enough time to shampoo my hair even with 10 min remaining until her next scheduled appointment. The receptionist was somewhat rude and not very welcoming almost as if I was inconveniencing her to check me in even though I called and notified her of me being late beforehand. When I checked out and gave her my $5 off voucher she almost acted angry that I had one. Hopefully my next visit will be better, my first experience was terrific with them as I was a walk in customer with no appointment and was helped right away.

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Service quality is good but hours of availability are not.

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