Cookie Cutters-Pickerington, OH (1233 reviews)

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I asked for a trim, but NOT to lose his curls. If she was unable to cut a child who has curly hair she should of let someone who was experienced in cutting curly hair in was very specific on saying DONT cut it short. The back is extremely short. And the top is very short. And the curls are barely there on top and NO curls on side and back. So disappointed. 😢

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This is the second time coming here for my sons haircut. His sister had cut his bangs and I needed it fixed. The woman that helped us was great and fixed it the best she could. I had told her I hated it but I meant the fact that it had to be cut soo short. Nothing she did.she didn't speak to me after that or acknowledged that I said thank you. I hope she sees this and knows I appreciate her and she did a great job fixing my sons hair.

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The receptionist and stylists were nice, the atmosphere was mediocre but looked a bit run down and slightly dirty even with a new chair. It's also very overpriced.

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We had appointments for both my son and daughter. They took my daughter back and cut her hair and did a great job. They then proceeded to make us sit for 25 minutes while one lady finished her cut and slowly cleaned her area while watching the clock the whole time. She even sat at the register and waited for 5-10 minutes until she clocked out for lunch. During that time she glanced at us multiple times and even gave us a dirty look when I told my son he was up next, assuming she would call us since we had an appointment. We ended up finally being called by the lady who cut my daughters hair and another kid after her 15 minutes after our appointment. Before that another woman came back from lunch, clocked in on the computer and went back to the back office. If either lady had taken the 5 minutes it took to give a buzz cut to my son they would have still had time to get to lunch on time. Instead we were late to our next stop for the day because only 1 woman there actually had a solid work ethic (she even told the receptionist that she would cut my sons hair before leaving for lunch when she was supposed to be clocking me out. If it weren’t for the 1 stylist this would have been the worst possible experience. If you are going to shut people out during lunch time then close the store during lunch time. Don’t schedule multiple appointments. We will not go back to the Pickerington (256) cookie cutters store again. We will make the drive to Polaris or Gahanna next time. Let’s hope this isn’t the norm for the business.