Cookie Cutters-Ellicott City, MD (1553 reviews)

Comment

I have been a customer for a while now but not a good experience this time. Very bad hair cut and lady behavior was not good. As my kid did not follow her commands so she was frustrated multiple times and kept nodding her head. I would still recommend this place to friends and family as this was the first time, had a bad experience.

Comment

I was not pleased with the service provided for my son today. This is the second time it’s happening with the same lady who cut his hair today. I explained her how to do the hair , showed pictures and even asked her to look at the notes in the computer but she took off too much hair then expected on the sides and my son has a professional picture day at school on Tuesday. So I’m not very pleased with the service provided , I was really looking forward to this haircut today but I’m disappointed. Thank you.

Comment

We took an appointment with Alisha and reached about 10 mins early. We could see that Alisha wasn’t cutting anyone else’s hair and there was no one else but she sent us to another person and said if we want her to cut our kids hair we will have to wait. What is that attitude? The whole time of our kids haircut she did not do any other cut so what was the problem in taking the cut as we booked, 7 mins earlier?

Comment

Normally my sons hair cutter is kind, nice, and pleasant. when we came in for his haircut she was in an not so pleasant mood and rushed through my sons haircut. From the time he sat in the chair until she was done it literally had only been 5 mins it has never been that fast I couldn't even believe she was done that quick. She made some spots on his hair look uneven and I had to keep letting her know I didn't like the way it looked to cut it down some and fixed the areas that didn't look so great. Very disappointed with the service this time around.