Cookie Cutters-Ellicott City, MD (1537 reviews)

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We booked a "Baby's First Haircut" and took our 23 month old son for his first cut. The stylist finished up two siblings and said she was ready for us. She didn't introduce herself and she didn't clean or sanitize the area or the chair that the kids are to sit in. I told her that the chair hadn't been cleaned off and there was hair (from the two cuts she'd just finished up) all over it. She barely cleaned the chair (quickly went over the outside of it with a blow dryer) and there was still hair clippings all over the chair and the platform the chair sits on. Luckily our son had no interest in sitting in the kids chair and my husband had to hold him during the cut. We told the stylist that we wanted a fade, tapers on the sides and back, and trimmed at the top (we wanted him to keep his curls). The stylist then proceeded to cut him low all over his head and he had no more curls at the top. Very disappointed in the experience and the outcome of the haircut. Then once we got to the register she realized that we booked a "Baby's First Haircut" package and she forgot to take the before/after pic, didn't print out the certificate, and gave us a small plastic baggie with some of his hair clippings. Overall, it was not a good first experience and I wish I knew the name of the stylist so I could tell others to avoid her. Most of these issues could've been avoided if she (the stylist) took her job more seriously. We will have to look elsewhere next time. My advice, before the stylist begins make sure they introduce themselves, ensure their work area is appropriately cleaned and sanitized between clients, and make sure they know which package you booked and that they understand and follow your directions.

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My 18mo recieved a cut from Alisha and we loved it! She was patient with a crying toddler and still made sure his cut was perfect. We also appreciate her willingness to take us early. Thank you Alisha and cookie cutters!

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Sierra has consistently provided quality care. The environment is always clean, the staff is professional and we are treated respectfully.

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Cookie cutters, haircuts for kids are always nice and do a great job

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When I called for an apt they said they were fully booked, so I checked online and a booked it and when I went in everyone was just sitting and talking.

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The service is great each time…however my sons hair was uneven upon inspecting it when we got home. I understand children move a lot and it is difficult working with them (can be, not always) but my son did NOT move during the line up in the back of his head. He started moving and squirming once more and more hair started to fall on him. I just don’t understand how and why one can go so high up in the back….prob not going to go back because this was a lot and very uneven. It was not necessary to go this high up (the line at the bottom) in the back.