Cookie Cutters-Ellicott City, MD (1537 reviews)

Comment

There was an incident not with the person who attended us but an employee and a walk in guest, where the employee was extremely aggressive, disrespectful, rude, and horrible service. Sierra needs to be observed by management and demoted. I did not find it appreciate Sierra getting aggressive and screaming g across the salon at a customer in front of my child. The receptionist and my stylist Gloria maintained their composure and tried to asssig the customers. But I refuse to EVER let Sierra attend me of my family.

Comment

The employee did not speak to me nor listened to how I wanted my son’s haircut to be. The cut is choppy and the sides are all crooked. I’m embarrassed for my son’s haircut. I’m additionally upset because my son has a performance next week.

Comment

Sierra is the best. She’s awesome at everything, hair cuts and customer service.

Comment

Super friendly and great cut.

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I already submitted separate feedback. Service was unprofessional and haircut was so bad that I had to go to another barber to fix it.

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I apologize but I can’t remember if we had Sierra or Sienna. She was awesome and our grandson behaved much better the 2nd time around. It is a really cute shop which he really likes (good Tv shows, slide, and the precious balloon) and makes the experience better. Our hair cutter got the job done well even though he is afraid of the electric buzzer.