Cookie Cutters-Ellicott City, MD (1537 reviews)

Comment

I was not pleased with the service provided for my son today. This is the second time it’s happening with the same lady who cut his hair today. I explained her how to do the hair , showed pictures and even asked her to look at the notes in the computer but she took off too much hair then expected on the sides and my son has a professional picture day at school on Tuesday. So I’m not very pleased with the service provided , I was really looking forward to this haircut today but I’m disappointed. Thank you.

Comment

We took an appointment with Alisha and reached about 10 mins early. We could see that Alisha wasn’t cutting anyone else’s hair and there was no one else but she sent us to another person and said if we want her to cut our kids hair we will have to wait. What is that attitude? The whole time of our kids haircut she did not do any other cut so what was the problem in taking the cut as we booked, 7 mins earlier?

Comment

Normally my sons hair cutter is kind, nice, and pleasant. when we came in for his haircut she was in an not so pleasant mood and rushed through my sons haircut. From the time he sat in the chair until she was done it literally had only been 5 mins it has never been that fast I couldn't even believe she was done that quick. She made some spots on his hair look uneven and I had to keep letting her know I didn't like the way it looked to cut it down some and fixed the areas that didn't look so great. Very disappointed with the service this time around.

Comment

The children needs a face guard so that the hair doesn’t get in their eyes.

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When I called for an apt they said they were fully booked, so I checked online and a booked it and when I went in everyone was just sitting and talking.

Comment

We made an appointment with Danielle, but upon arrival she was behind with another client. Instead we had to go with Gloria. Although she was very very nice, she rushed the entire experience and was a bit aggressive (there’s slight cuts on the sides of his ear and neck from how hard she was doing it, I was literally right next to her). Made husband did ask for a short haircut, however, she buzzed his hair way too short considering how cold it is. The haircut itself is not blended well, especially in the back leading up to the top of his head. She did not blend together as you can clearly see a huge line between the fade and the top of his hair. Rather than asking her to fix it, we decided just leave since our son was starting to lose patience, and our other son’s haircut came out great (with Brittany). Overall we will probably be back, but for $20 my husband is definitely not happy with how rushed the whole process was and how my son’s haircut doesn’t blend at all.