Cookie Cutters-Dublin, OH (1796 reviews)

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Theresa was great!!

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Kara is great with my son. She is the only one he will let cut his hair. We have seen some of the other ladies in the past as well and they have all been wonderful

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My son loves coming here! There’s lots to keep him entertained and being able to have fun in the play area for a bit before his haircut kind of eases him into it and helps him feel comfortable. Everyone is always very friendly, patient and understanding. And they do a great job on his hair! He had a few pretty bad haircuts before we found you guys so we are really glad we have a place we can trust now!

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Miss Theresa is AMAZING with Jack! She's super friendly and always does a great job

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I was happy with the overall environment (the lady on the phone/who greeted us was SO pleasant!)--I love that my kids could associate getting their haircut with a fun positive environment. However our hair tech (her name was Dawn) was really NOT great with my two year old. I can appreciate that she wanted to do a good job and get it done right, but instead of talking my daughter through what she was going to do, she’d just jerk her head around and it freaked my daughter out. She seemed frustrated and impatient the entire time, and really rushed, despite the fact that (it seemed like) it was a slow morning—only one other kid in the salon. I am usually happy to pay the difference when I choose to go to Cookie Cutters vs Great Clips assuming that the tech tries to help my two year old feel at ease, not just focusing on perfectionism (bc lets be honest, she’s two and her hair’s a little crazy all the time anyways!). So that was an off putting experience and makes me feel like I might as well just try Great Clips and bring my own lollipop reward at the end.

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We had a bad experience last month but came back after the owner reached out to us to help resolve our concerns. Had a great experience this time with two great boys haircuts.