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Cookie Cutters-Colorado Springs, CO (Briargate)


Cookie Cutters-Colorado Springs, CO (Briargate) (332 reviews)



9697 Prominent Point, Ste 124, Colorado Springs, CO, 80924, United States

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You can book at Cookie Cutters-Colorado Springs, CO (Briargate) Colorado Springs online using our Book Now button located above. Select from a list of services offered, pick your favourite Cookie Cutters-Colorado Springs, CO (Briargate) staff member and book from the dates available.

At Cookie Cutters Haircuts for Kids children get to enjoy more than the typical salon booster seat. They get to choose their favorite fantasy car to sit in during their haircut and each station has a wide selection of kids’ shows and games. If this doesn’t make their haircut experience happy, our stylists are equipped with bubbles, suckers, and balloons to put your child at ease through the entire haircut experience. Stop in and Discover How Much Fun A Haircut Can Be!

Reviewed by 332 customers (view comments)

The overall ranking and star rating is based on customer reviews received in the last 6 months. All customers that paid for a service at Cookie Cutters-Colorado Springs, CO (Briargate) were requested to complete an independent review by mylocalsalon (a minimum of 26 reviews are required within the last 6 months to receive a ranking).

Overall Environment Care

Service Quality & Prof. Advice
Value for money
Ultimate Question (Referral)

Opening Hours

MON 9:00 AM to 7:00 PM
TUE 9:00 AM to 7:00 PM
WED 9:00 AM to 7:00 PM
THU 9:00 AM to 7:00 PM
FRI 9:00 AM to 7:00 PM
SAT 9:00 AM to 7:00 PM
SUN 10:00 AM to 4:00 PM

Payments Accepted

Payment method Payment method Payment method
Payment method Payment method

Services

Ladies Cut Mens Cut Childrens Cut Upstyle Packages

Brands Stocked


What our customers are saying about us

Commented reviews only





29 Dec 2020
Overall Environment Care

Service Quality & Prof. Advice
Value for money
Ultimate Question (Referral)

Comment

Paying another $9 to have a terrible haircut fixed is absurd. We won’t be returning.

Response from Cookie Cutters, Haircuts for Kids

I am sorry to hear about your dissatisfaction with the haircut the other day. We strive to provide great service to all our customers each and every haircut and want all of our clients to look and feel good when they leave our salon. I want to apologize that you did not receive this during your recent visit. We offer a 7-day guarantee on our haircuts and you did not contact us until after that timeframe to get it fixed. We ended up charging you a smaller price as we did more than fix the haircut to make it all look good. and you did not visit or contact us within the 7-day policy by almost a week. I want to thank you for selecting Cookie Cutters and based on your response to the stylist that cut your son's hair the last time, you were very pleased. Sorry if you will not be retuning again, but our 7-day policy is very fair and if you would have contacted us during that time we would have made arrangements if needed with you.

Posted on 03 Jan 2021


26 Jun 2021
Overall Environment Care

Service Quality & Prof. Advice
Value for money
Ultimate Question (Referral)

Comment

This was our first visit. The stylist was not able to provide any suggestion. We went by the expectation of getting some suggestions. Will never go there again. Not worth of money

Response from Cookie Cutters, Haircuts for Kids

I am sorry to hear that you were not happy with the entire service at our salon. I reviewed the situation with our staff and believe it may have come down to a language issue as they stated it was difficult to understand your English, but they performed the service to your satisfaction based on the comments you provided to the stylist and the generous tip you left. The stylist and staff never heard you request for suggestions for anything other than the haircut performed and we asked several questions during the cutting process to ensure you were satisfied. I am sorry if you did not receive any suggestions for haircutting outside the service, but we always do when asked by our clients and/or when we notice dry or oily hair or other ways, we can improve the haircare of a child. We are sorry to hear you will not be visiting us again, but we at Cookie Cutters provide a great service to each client that visits us and at a reasonable price.

Posted on 26 Jun 2021
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