Cookie Cutters-Sacramento, CA (Natomas) (2286 reviews)

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Always had a great experience here with my son and Always left his hair as good as possible. Today was not as good as other days the hairstylist did not have a lot of patient with my son with a special need.

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Typically we have been happy with experiences there. Sadly the last two haircuts after Maria left haven’t been the greatest. Today my fiancé took our 4 year old, they had an almost 20 minute wait after our appointment time which is fine it was busy but Lexie wasn’t the one who cut his hair a guy was. The hair cut is awful. It’s uneven and the top is really uneven and choppy. The top is super long in the front and a “4” in the back. It’s awful. I sent specific 4 on the top with clippers or scissors on the top and 1/2 on the side faded and a hard part. The top of the back of his head is definitely a 4 faded into over an inch in the front. There’s no part it’s not faded. It’s awful. We were taking family engagement photos tomorrow and now I have to reschedule and wait for his hair to grow out. This is the first time I have been this unsatisfied with his haircut.

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I came here for my sons first haircut and David did amazing!! Came here again and a girl did my sons haircut and completely butchered it. Very uneven and I even asked for it to be evened out. I highly recommend David and will be making an appointment with him for next time.

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I asked to have my baby hair little longer at the top, no time to even stop the hair stylist. Was baby 1st haircut disappointed.

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I took my child in to get her hair cut by Jackie. We’ve scheduled with her before and like her. While I was there, my child’s haircut was interrupted mid-way for 10 mins while Jackie had to double as the front desk. If just so happens that an unhappy customer came in and she had to resolve their scheduling issue (they came to the wrong location). She was doing two jobs and honestly, although she held herself together very well, it felt ridiculous to watch her have to play the role of front desk in the middle of doing her actual job. You guys really need to just have someone at the front desk.