Cookie Cutters-Sacramento, CA (Natomas) (2286 reviews)

Comment

I have been bringing my toddler for a year now. At the beginning it was good service. The last three visits left alot to desire for. The hairstylist requested my child for the next hair cut. Booked twice first time she was not there. The second time she sent someone else to do my child's hair. I would appreciate it if I could just be told not to book with them it would make things easier. The stylist was not busy so you could not say she had and excuse. Cleaning and finding something to do while you look at the customer to see of they are mad is something wild to do. Unfortunately I will be having to consider taking my child elsewhere he really enjoyed haircuts at this location. Thank you Vannessa for convincing us to not come back.

Comment

I have been a customer for several months going at least 1 to 2 times a month. This last time since we arrived everything was different. Lupe seemed to be upset and had a rude attitude towards David. My child was not cooperating, David was suppose to be the one that did the cutting, Lupe offered to take over, however I just wished I had walked away. My child didn't cooperate and I know it makes it more difficult for the stylist but I know this is a common issue and would expect her to be more understanding. She was very rude towards my husband and made him feel very uncomfortable. She had an attitude towards him and seemed annoyed not only with her coworkers but with my husband as well.