Cookie Cutters-Sacramento, CA (Natomas) (2312 reviews)

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We bring kids here because they don't adjust easily to adult salons. The employees must understand this fact and be prepared to deal with children who are challenging to sit through a haircut. I've had two instances where employee was being visibly upset and unable to handle the child, including this last visit. Not only she was unable to deal with my kid professionally, the haircut sucked as well. My kid was not throwing a full on tantrum, but was only trying to be close to his mom who was standing right next to him I've always ask for David who was very good at dealing with difficult children and would always do great haircuts despite the challenges. But....he is no longer there anymore :( Unless the employees show desire and ability to handle difficult kids with patience, there is no point using cookie cutters.

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Too much in a hurry Overheard stylist talking about another family and her rightful frustration should not have been heard by another client.

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My sons hair was cut shorther than he asked and didn't look anything like the hair style he showed the stylist. He said he's going to have to wear a hat now til his hair grows back out .

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My daughter’s hair didn’t look professionally cut. She didn’t give it any texture at all. Cut straight and that’s it. I could’ve done a better job. In fact, I had to kinda fix it myself once we got home.

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The stylist was ok. I really like Jackie and she was not available today.

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Claudia at the Natomas location was absolutely amazing! She was such a joy to have as my daughter’s first hair stylist! Wish the place had an updated environment, seems sad and oldschool