Trini Salon & Spa (228 reviews)

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I asked for a blowout with some volume, and this is what I got. I went home super unhappy and had to redo my hair myself. My hair was super brittle and dry when its normally very shiny.

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Will not be returning as the price charged was not anywhere near the quality of the service or experience in such a cold and off-putting environment with unfriendly people. I later found out that there are different prices charged for tourists compared to locals. Even though I am a local I was charged as if I was a tourist.

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They have a $25 wash and blow dry special on Tuesday. I thought this would be a good opportunity to try them out. The stylist said my hair was dry and would add some moisture but did not mention an additional charge. When I went to pay, the total came to $50. It felt like a bait and switch operation. I will not go back. I left a tip of $10 which was stupid. I shouldn’t have tipped at all. I expressed my dismay but no offer to remedy the situation. I guess they don’t care about repeat business. She also blew hot air in my face with the blow dryer and I felt like my scalp was burning from the heat. It was a very disappointing experience and I told them I would not be back. They didn’t seem to care!

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After visiting your saloon yesterday, to get my hair color i encountered the following details. 1) i arrived and ask for a hair color for men. NOT with a Super specialist, but a normal Men hair color. 2) I was asked by the stylish whether i wanted with Ammonia or without. I asked without and asked of there was a cost difference, i was told that it was the same cost. 3) The stylist started doing my hair and ran out of color mix. She ordered someone else to re make more. 4) Another gentleman came and finished my hair and washed it. At any time did he asked me if i wanted any kind of better shampoo or conditioner. 5) after going to the cashiers, i was asked to pay 60.00 for the hair color, by a Gentleman at the cashiers. I proceeded to pay as they mentioned that it was 45-50 for the color +10 for the trimming around my ears. 6) as i was about to leave he turned around and said he had given me the wrong bill and that instead of 60 it was 135.00. at that point I asked why? he said that i had paid that before. And i mentioned to him that i had a hair cut and olor last time and that it was only 100.00 NOT 135.00 He said that this specialist was more expensive. I guess the assistant who did half of the hir coloring was three times more expensive. He retracted and said there was a mistake and at this point i got really upset and told them that these games... ere NOT fair and are NOT legal. At any rate, i read on line and i guess this is your business Method of operations and there is nothing that i or anyone can do. I will be poating exactly this note online for people to be aware of this scam. Good luck with your business. A